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Details of a: refused to shady, open and transparent after-sales service fees
The official website of Huawei can easily find the link for after-sales service. We can find out the detailed repair parts price and labor costs. If you have questions about charges, you can also call the hotline to ask questions. This detail gave the author a very deep impression, because people who have had maintenance experience, most of them have been asked for prices, or love repairs do not repair the situation. In addition, the warranty period and extended warranty date of the mobile phone can also be found on the official website. Take Mate 7, which I am using, as an example, you can find that the phone is still under warranty. 
If there is no time to store repairs, Huawei provides convenient and prompt repair services. Just take 10 minutes to fill in the official website. 
In addition to the price, if the consumer encounters a minor problem that does not need to go to the repair shop, Huawei also has a variety of channels to choose from, including phone, QQ, e-mail, and WeChat public accounts. Enter the text on the public account page. Any text input on the interface will have an artificial reply. However, what is most satisfying to the author is the "mobile phone service" APP that comes with the mobile phone. Basically, the required functions can be found inside. 
The Huawei service hotline is available 24 hours a day. Huawei VIP users can dial dedicated lines and artificial seats to make reservations. 
Detail 5: sincere commitment, within 5 days of maintenance + 2 days replacement
In the process of maintenance, Huawei's maintenance details provided me with more comfort: For a mobile phone that has not been repaired for 5 days, Huawei can directly replace a new one with the user. If it is a new service, the time can be shortened. To 2 days. This approach is actually a good way for manufacturers to save time and cost, but it is also beneficial to consumers, win-win (win-win) thing, other businesses why not?
Detail 6: Field experience, thoughtful value-added free service
The author unexpectedly experienced a Huawei VIP service. For users of Mate and P series models, Huawei set up a VIP booking special seat in a space with a small store, and Huawei's high-end model users can also visit the store. Enjoy VIP experience, including mobile phone maintenance (cleaning, filming), booking special seats, 1 hour quick fix and exclusive hotline. This time the author experienced a free mobile phone clean and comprehensive testing, and also posted a brand new mobile phone film. Although it did not cost much, it greatly improved the impression of the author's “unannounced visitâ€. If it is detected for more than one hour, the service personnel said that they can execute the "free return" of the mobile phone, thereby eliminating the dilemma of being overwhelmed at the service store. 
Detail 7: First-class hardware, creating a "five-star" service complex
In addition to improving service quality, Huawei’s customer service center is also a gathering place for pollen activities. It often organizes rich online and offline activities, participates in new product tasting sessions for pollen, or receives new benefits for internal testing and other benefits. privilege. Some service stores also include the Moselle Wine Counter, which can be used as a five-in-one service complex integrating service, experience, retail, consulting and pollen activities.
How about Huawei after-sales Seven details of Huawei's aftermarket sale
How about Huawei after-sales Xiao Bian reveals seven details of Huawei's after-sales service for you, helping you learn more about Huawei's after-sales service details. In the global mobile phone sales ranking in the first quarter of 2015, Huawei was ranked third in the world. In April, Huawei achieved a 10.8% share in the Chinese market, ranking first among domestic brands. Over the past few years, Huawei’s mobile phone product innovation has grown by leaps and bounds, and it is even more praised by the industry. Today, aside from the major aspects of product innovation, brand marketing, and channel strategy, we will reveal Huawei's success from the perspective of after-sales service. Huawei Yu Chengdong has mentioned on many occasions: "We must build product quality and service standards for the industry's NO.1." Huawei has indeed put this goal into practice, focusing on the management of Huawei brand fans, and has built a strong service army with meticulous after-sales service management and service philosophy. Seven details of Huawei's after-sales service are impressive. Details II: convenient, quick service, green channel Detail 3: Internet + model based on mobile participatory innovation Detail 4: VIP line, so that all problems are not a problem In the official website of Huawei, you can make an appointment in advance to the store and choose a time when the number of appointments is small. Then, the next step is the highlight of Huawei's after-sales service experience--store experience.
(Official website price publicity inquiry)
(Product Warranty Period Inquiry)
(reservation service)